Online Shopping Terms and Conditions

1. Introduction

These terms and conditions (the "Terms") govern all transactions made by users (hereinafter referred to as "you") with M Outlet (hereinafter referred to as "we") through our website at https://moutlet.top/. We specialize in sourcing quality products from China and supplying them to multiple countries and regions worldwide, dedicated to providing users with a convenient and reliable international shopping experience.

2. Website Information

M Outlet provides a selection of quality Chinese products to our international customers through our online shopping service.

3. Product Description and Updates

We strive to provide accurate product descriptions. However, due to the possibility that suppliers may not update product information in real-time, there may be delays in the information on our website. You should use the information provided on the website to determine if the product meets your needs and understand that there may be slight differences between the product description and the actual product received. It is recommended that you contact us to confirm the most up-to-date product information before making a purchase.

4. Pricing and Payment

Product prices include taxes. We accept a variety of payment methods, including credit cards, debit cards, and online payment platforms. Once payment is completed, the order is confirmed. Please note that once payment is confirmed, we do not accept order cancellations.

5. Shipping Fee Policy

- Shipping fees are included in the payment.
- For certain areas, logistics providers may only accept payment upon delivery, which may require you to pay additional shipping fees upfront.
- We will settle the actual shipping fees paid with the user. If the shipping fees paid by the user exceed the fees we actually pay to the logistics provider, we will refund the difference.

6. Delivery and Logistics

- Product delivery is handled by a third-party logistics company, and we cannot guarantee delivery timeframes.
- After confirming payment, we will process your order as soon as possible from our warehouse in Mainland China.
- Since products may be shipped from different warehouses within China, there may be variations in delivery timeframes.
- We will provide tracking information for your order so you can monitor the status in real-time.

7. Return and Refund Policy

- If you find any issues with the product upon receipt, please contact us the same day and retain all shipping documents, packaging, and ensure the product is in its original condition.
- We will provide appropriate solutions based on the specific situation, including but not limited to product replacement or processing a refund.
- For returns that are not due to product quality issues, the customer will be responsible for the round-trip shipping fees.

8. Disclaimer

We are not liable for any indirect losses incurred by users as a result of using the website or products.

9. Data Deletion Request

You have the right to request the deletion of your personal data at any time. To request data deletion, please contact us via email at admin@moutlet.top with the subject line "Data Deletion Request". In your email, please provide your full name, registered email address, and any relevant order information to help us identify your account. We will process your request within 30 business days and confirm the deletion via email once completed.

10. Contact Information

If you have any questions or need assistance, you can contact us through the following methods:

M Outlet
Facebook Messanger: https://www.facebook.com/messages/t/315878184941135
Email: admin@moutlet.top

11. Update Policy

We reserve the right to update these Terms at any time. Any updates will be posted on the website and will take effect immediately upon posting.