How It Works - Shopping Guide
Learn everything you need to know about shopping with M Outlet. From payment methods to shipping policies, we've got you covered.
FAQs
Please visit our About Us page for detailed information about our sales regions and coverage areas.
All our products are shipped from our warehouse in Mainland China.
We accept the following online payment methods:
- VISA Credit Card
- Mastercard Credit Card
- UnionPay (UnionPay) Credit Card
- In Hong Kong, we also support AlipayHK and WeChat Pay HK
- In Macau, we support mPay
- All orders must be paid before shipping.
No, the product price does not include shipping fees. Shipping fees will be calculated
separately based on the delivery method and destination.
SF Express self-pickup service is HKD 10 per order.
SF Express door-to-door service is HKD 30 per order.
Free self-pickup shipping fee with purchases over HKD 99.
Free door-to-door shipping fee with purchases over HKD 299.
Delivery time: Usually 4-7 days after the order is placed.
SF Express door-to-door service is HKD 30 per order.
Free self-pickup shipping fee with purchases over HKD 99.
Free door-to-door shipping fee with purchases over HKD 299.
Delivery time: Usually 4-7 days after the order is placed.
ebuy self-pickup service, shipping fee to be paid upon pickup.
A maximum of MOP 20 shipping fee will be refunded for purchases over MOP 199.
Delivery time: Usually 4-7 days after the order is placed.
A maximum of MOP 20 shipping fee will be refunded for purchases over MOP 199.
Delivery time: Usually 4-7 days after the order is placed.
The shipping fee is TWD135 per order.
Free shipping with purchases over TWD1299.
Delivery time: Usually 7-10 days after the order is placed.
Free shipping with purchases over TWD1299.
Delivery time: Usually 7-10 days after the order is placed.
Delivery is limited to West Malaysia.
The shipping fee is MYR 25 per order.
Free shipping with purchases over MYR 599.
Delivery time: Usually 7-10 days after the order is placed.
The shipping fee is MYR 25 per order.
Free shipping with purchases over MYR 599.
Delivery time: Usually 7-10 days after the order is placed.
Shipping fee for door-to-door service is SGD 10 per order.
Free shipping with purchases over SGD 119.
Delivery time: Please inquire with customer service for specific delivery times as they may vary.
Free shipping with purchases over SGD 119.
Delivery time: Please inquire with customer service for specific delivery times as they may vary.
The specific delivery time may vary due to differences in stock status and destination.
If you need to know the exact delivery time, it is recommended to inquire through our
official channels before placing an order.
We strive to ensure the accuracy of product descriptions. However, due to possible
delays in updates, it is recommended to confirm the latest information with us before
purchasing.
If there is a problem with the product you receive, please contact us the same day
and keep all shipping documents, packaging, and the product in its original
condition.
We reserve the right to update these terms at any time. Any updates will be posted
on our website.
You can contact our customer service team via Facebook Messenger by clicking on this
link: https://m.me/315878184941135
